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Q.How do I use the ZARKER chatbot?
A.Please click the circular BI logo button located at the bottom right corner.
For simple inquiries, use the first icon. For new orders, quotations, or delivery consultations, please use the Kakao Channel.
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Q.Can I reset the password if I forget it?
A.The lock is designed for security purposes and cannot be reset.
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Q.What is a master key (KEY)?
A.🔐 Master Keyed
Each lock has an individual key, but a system that can open everyone's lock with one master key
Example)
Hotel guests use only individual room keys, and staff access all rooms with master keys
Advantages: Manager (Director) while maintaining personal security a system that can be opened in situations where the is needed
* Provide one key per 10 master keys when ordering + additional keys can be purchased
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Q.What is the same key (KEY)?
A.🔑 Keyed Alike
A system that allows you to open multiple locks all with a single key
Example)
A system that can open all warehouses with one key by installing the same lock at the door of Plant 1, Plant 2, and Plant 3 in the logistics warehouse
Advantages: You can open multiple locks with one key, making it easy to manage the keys
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Q.Are there any products that don't allow me to 'change password'?
A.1) Among 'XB Series' and BIKE Series, 'NO75' products cannot change the password, the password is fixed at the beginning.
2) Among these products, all ‘password type’ products can be changed.
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Q.Can all locks be engraved with our company logo, etc (custom)?
A.There is a minimum order quantity (MOQ) for each lock series.
Please contact us for more information.
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Q.What is a shutter lock (S)?
A.Shutter locks (S) are designed to be flush-mounted, detachable, and tailored to the characteristics of shop shutters where the lock is installed on the bottom.
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Q.hat is a long-ring lock (L)?
A.Long-ring lock (L) is a lock with a longer shackle than the regular type, which is convenient for locking/unlocking warehouses or machinery with a large lock hanger.
